Help and contact

How can we help you?

Do you have any questions or need support? We’re here for you! This page contains all the important information to help you with your concerns – be it ticket bookings, the Gornergrat in general, accessibility and much more.

Frequently asked Questions

Would you like to get in touch with us?

Our team will be happy to answer your questions and offer solutions.

You will usually receive an answer from us on the same day, but within 48 hours at the latest. You can also reach us by phone or WhatsApp during our opening hours:

When open:

• Monday to Friday: 8 am – 6 pm

• Saturday, Sunday and public holidays: 8 am – 2 pm

Phone:

+41 (0)848 642 442

WhatsApp:

+41 (0)76 247 62 28 (answer within 15 minutes)